Privacy Policy

Who we are

Our website address is: https://musicalsontour.co.uk.

What personal data we collect and why we collect it

Information you give us  –  this is information about you that you give us by filling in forms on our Website, one of our partner websites or by corresponding with us by email, phone or otherwise.  We only request from you the minimum data required for you to use our service.

Mailing list

If you have subscribed to our mailing list, we will email you with updates about the services that we offer or any changes that we have made to our Website.

The only information we require from you to sign up to our mailing list is your email address.

You can opt in or out at any time by clicking the ‘Unsubscribe’ link in our emails.

Contact form

To send us a message we ask for your email address so we can respond to you, but you may also want to provide us with your first and last names should you wish.

Cookies

This website uses cookies. We use cookies to personalise content and ads, to provide social
media features and to analyse our traffic. We also share information about your use of our site
with our social media, advertising and analytics partners who may combine it with other
information that you’ve provided to them or that they’ve collected from your use of their
services. You consent to our cookies if you continue to use our website.

Cookies are small text files that can be used by websites to make a user’s experience more
efficient.

The law states that we can store cookies on your device if they are strictly necessary for the
operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that
appear on our pages.

In addition, your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to understand general trends about our content and traffic sources; for example, where users come from, which pages are most popular, which sites provide most traffic, how our marketing efforts impact the amount of visits we receive.

Any of the information we collect from you may be used in one or more of the following ways:

• to contact you with marketing messages which you have requested or agreed to receive from us (for example via our subscriber newsletter)
• to personalise your experience (your information helps us to better respond to your individual needs)
• to respond via supplied contact details regarding your enquiry (email, telephone or post)
• to improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• to promote our events and sites over our social media channels
• to administer any of our prize draws or competitions which you enter, based on your consent given at the time of entering
• to send you communications required by law or which are necessary to inform you about our changes to the services we provide you e.g. updates to this Privacy Notice

Who we share your data with

We do not sell, trade, or otherwise transfer to outside parties any personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you – see below ‘ Data Processors'.

Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential.

Our Website contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which our service may be advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we are not responsible or liable for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

Data processors

We use third-party processors to collect, export, process and store Personal Data on our behalf. The data processors we use currently are the following:

1. TICKET BOOKINGS:
a. Ambassador Theatre Group – http://www.atgtickets.com/privacy-policy/

2. MAILING LIST:
MailChimp – https://mailchimp.com/legal/privacy/

3. SOCIAL MEDIA:
a. Facebook – https://www.facebook.com/about/privacy/update
b. Twitter – https://twitter.com/privacy

How we protect your data

We know how much data security matters to all our customers. With this in mind, we will treat your data with the utmost care and take all appropriate steps to protect it.

We secure access to all areas of our website using ‘https’ technology.
Access to your personal data is password-protected. We regularly monitor our system for possible vulnerabilities and attacks, and we regularly update our passwords to ensure maximum security.

How long do we keep your data

We will maintain records of your Personal Data for as long as you are a registered subscriber to our mailing list.

You can update your subscription preferences or unsubscribe from our marketing communications at any time by following the link in the footer of the last email you received from us ( ‘Update Your Preferences’ or ‘Unsubscribe From This List’).

Contact us

You have the right to request a copy of any information we hold about you at any time. Please contact:

DATA CONTROLLER:  When we refer to “musicalsontour.co.uk”, we mean the entity that acts as the controller or processor of your information. Our address is:

EMAIL CORRESPONDENCE: data@musicalsontour.co.uk

Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.